We hope you enjoyed our series '10 things that annoy us about hotels'. If you missed it, you can read all 10 posts here. A big thank you to the hoteliers who responded to our gripes with some explanation as to why hotels do the things they do, and in some cases, how their hotels do things differently. They were very enlightening. Do take a read of the comments too, which have been appreciated. We're relieved to know it's not just us who are driven crazy by this stuff. I've also received some comments by email, including one from Guido, the Happy Hotelier, which was hilarious: "Plastic under sheets. As if we are babies without diapers. Its the first thing we check after we check into a hotel and we take them off and replace them with towels......usually many towels because in many hotels the towels are like handkerchiefs." Travel writer David Whitley stays in as many hotels as we do and he had some really insightful comments. David wrote a superb piece on his 'Top 10 hotel bugbears' for Ninemsn Travel. David's gripes include: twin beds passed off as a double, key cards, keycard light slots, 1001 lights, environmental pretense, no toilet brush, shower heads, tiny towels, and ambiguous mini-bar items. Interestingly, David says "It got the most comments I've ever had there. Some of them are priceless - but there are a few interesting points from the hotel industry too." Do take a read for yourself. As for us, you can expect another series of '10 things...' on a different travel topic soon.

Pictured? The divine swimming pool and courtyard at boutique hotel Tri Yaan Na Ros at Chiang Mai, Thailand. A charming hotel with delicious local Thai specialties from the market served for breakfast, but unfortunately rooms are tiny; you can read our full review here at i-escape.

I was delighted to discover that Budget Travel asked readers on their forum the other day: Do you still send postcards? To which they received a whopping 300+ comments! Way back in February, starting on Valentines Day to be precise, I began writing a series of posts on postcards, inspired by seeing racks of faded cards during our travels in Crete, starting with Postcards: does anyone still send them? Then I wrote Postcards: our processes of selection and identity formation (about how we choose postcards that say something about who we are, or perhaps the person we want people to think we are); Postcards: to my Mum (about the cards I sent daily to my mother in 2006 while she was in a coma in Australia and I was finishing a job researching a book in Greece, and thinking about her on those long daily drives); Postcards: sending secrets (about Frank Warren's wonderful PostSecret community art project that has become a global phenomenon); and then Postcard stories, where, due to the positive response from my readers (of course I didn't get 300 responses like Budget Travel, but it was enough for my modest little blog!), I decided to write a feature story for publication on the resurgence in popularity of sending postcards. In Postcard stories I put out a call for comments and asked a number of questions that I hoped would inspire you to think about how you feel about postcards, why you send them, whether you keep them, and so on. I'm still developing that article and incorporating the many comments that I've already received (and quoting you, so please let me know if you don't want me to use your name), however, I would still love to hear from more of you, as I don't really think we've really got to the heart of it yet. Not even in the many comments over at Budget Travel. I'd really love people to think a bit more deeply about it. So if you love postcards as much as I do, please take a look at the Postcard stories post again, and leave comments at the end of that post or here. Or email me privately if you prefer to remain anonymous.

Oh, and Pam over at Nerd's Eye View also has a fun Postcard Revival Project underway, which you can read about here.

The latest issue of Pology is out. Do you know it? It's a wonderful web magazine on travel and world culture that showcases travel stories and photos that editor Neil Schwartz calls "impassioned vignettes of cultural exploration" which he hopes will inspire people to get out and see the world. Neil writes of Pology's aim: "In a time where representations of the world are fed to us through polarized lenses, traveling has become of supreme importance. Traveling can remind us that in any situation there are multiple and often conflicting truths. Traveling can humble us, and remind us of how little we know. Immersion in a new culture can force us to see a beauty in the world that all too easily gets lost in the routine of the mundane." I couldn't agree more. And this issue's articles, on places like Uruguay, Benin, India and Peru, do just that. (There's also a wonderful Portraits of Thailand photo series, which is why I've posted one of my own portraits taken near Chiang Mai on our trip last October.) What I like about Pology's style of article is that they read like short stories rather than travel features. Their length and form provides enough space for 'characters' to reveal themselves, enabling us to more closely identify with the storytellers and their situations, and allows sufficient time for the narratives to develop so we can better engage with them. Neil writes: "Too much of today's travel writing focuses on where to stay, eat and shop, but I'm convinced that there is a breed of traveler out there that knows getting lost and having the details unfold spontaneously is what leads to the stories that can be fondly retold for the rest of your life." While I get paid to write about those places to stay, eat and shop, I'm with Neil on this one. I do believe there are travellers out there who want more - savvy travellers who know how to get off the beaten track and who have the skills to seek out the best local spots to eat and interesting places to sleep, but who still want to read inspiring travel writing that motivates them to move in the first place, stories that they can relate to, which ring true, and which remind them of their own travels. Travellers like me and you.

I was devastated to read about the tragic news of the Madrid air crash, which killed 153 people. You can read about the tragedy here at BBC news and at the International Herald Tribune. I don't deal with bad news well at the best of times. And it should go without saying at the worst of times. I'm one of those people who cries when I watch TV and see somebody else crying, who feels the pain of another's injury or loss, especially the loss of a life. But it's not only the loss of life that moves me. But the loss of life when it's least expected. Like when people are going on holidays for godsake, when touching down on the runway should be one of the happiest times of their life, the start of an amazing trip, when they should be feeling a sense of anticipation. Not of dread. And of course I can't help but think of ourselves. I know there's a greater chance of being hit by a car crossing the road than there is dying in a plane accident, but it always sends a chill down my spine when I read about air crashes because we fly so often. We get on and off planes as most people do buses. I've lost count of the number of flights we've caught this year, let alone in the 2.5 years we've been on the road this last 'stint'. I hate to think. But let's just say we've flown a lot more planes than we've caught buses. Although I've been flying since I was four, I did go through a period when I got nervous flying. It was mainly the times I flew by myself. (I never get anxious when flying with Terry.) When I flew back to Australia when my Dad was dying of cancer and Terry had to stay in Dubai and work. And when I'd flown on my own to film festivals and conferences elsewhere in the Middle East and Europe. It only took a bit of turbulence and I'd be running a list through my head of all the things I hadn't done, the things I hadn't said, and how I hadn't prepared for... for... well... let's just say, for the fragility of life. Just as I imagine most of those people on the plane hadn't either.

We’re used to the 2pm or 3pm check-in time and noon check-out, although we’ve never been happy with them. But it appears the time you actually have in the hotel room is shrinking further. We’ve recently had 10am and 10.30am check-out times – which is fine for a roadside motel, but not so cool for a design or boutique hotel. This says to us that the hotel wants the customers there for as short a time as possible, and wants to get rid of their paying customers as soon as possible, to make the lives of their housekeepers as easy as possible. But the customer should come first, right? And what constitutes a ‘night’ in a hotel? Do we need 24 hours? Or are we just paying for a roof over our heads and a bed for whatever period the hotel deems acceptable? Here are our thoughts: if it’s a roadside motel travellers who are on the road check in late and leave early anyway, so 10am check-out is fine by us. But a business hotel or airport hotel should be as flexible as possible - and go as far as to offer 24 hour check-in to accommodate their guests who could be flying in at all sorts of unusual hours. But the luxury or resort hotel? Well, they should give guests a full 24 hours, because after all, you're there to relax, to pamper yourself, and to enjoy the hotel experience.

We asked hotel manager Guido J van den Elshout (AKA The Happy Hotelier) who owns the luxurious Haagsche Suites (pictured) to respond: "This is my take, and I'm not referring to airport hotels that have separate rules (and 100% occupancy); Yotel for instance has 4, 8 and 12-hour stays with rates accordingly. Consider the hotelier who has to organize housekeeping. Between 11am check out and 3pm check in (our practice) he has 4 hours to clean all the rooms. Usually housekeeping has an 8 hour shift. The smaller the time window between check out and check in is, the more people the hotelier needs to get the cleaning done. What does the hotelier do with those people for the other 4 hours of their shift? Probably general housekeeping or gardening, but not every housekeeper is a gardener. So hoteliers try to keep that window as wide as possible. It's not realistic to believe 4 hour shifts are possible. People need to earn a living. If you give them 4 or 5 hour shifts, they'll most likely also work for other employers. The result will most likely be those people will do a lesser job at your hotel... There's an industry rule that says cleaning a room should take between 8-15 minutes, but I can tell you that if a hotelier keeps to that your room won't be properly cleaned. As in every industry there are rules created by people who have a desk job and have never experienced housekeeping. In our property we need at least one hour per room, depending on the state the guests leave the room in. It can easily take 1.5 hours. There are occasions where we've had guests checking out at 1pm and new guests checking in between 1-3pm. Ideally you put extra housekeeping on call then, but that's hardly realistic. So you end up trying to pinpoint your peaks and hire accordingly..."

"I'd say a guest has more or less a 'right' to stay approximately 16 out of 24 hours in a hotel. My advice for the traveler? It is my experience that when you advise a hotel well in advance of your (ideal) anticipated arrival and departure times, they will try to do their utmost to accommodate your wishes. At least the smaller properties. The bigger chains have rules rules and rules and have hardly any flexibility."

So what's your take on check-in/check-out times?

While researching Italian literature for the guidebooks we're writing at the moment, I came across Salon.com's Literary Guide to the World. It's by no means exhaustive but it's excellent all the same. It doesn't cover every literary land on the planet, and being a US-based site it's obviously US-centric, with a disproportionate number of American states represented, a lot of prolific European countries missing, and - most astonishing of all - not a single Middle Eastern country listed. And yet, the Mid-East is where some of the most exciting world literature has come from over the last decade or so, especially by women. What were they thinking?! Obviously they weren't at all. But I'll half-forgive them because the project as a whole is superb (have you seen anything similar?) and their lists (once again, by no means comprehensive) give a taste of what wonderful writing different countries and region's of the globe offer. If you're planning a trip, it's definitely a great place to go to start to compile that holiday reading list. And as soon as I get a chance, I'll compile some similar overviews for you for Middle Eastern countries. Pictured? Verona, Italy. Or rather, 'Shakespeare's Verona'.

The Happy Hotelier (you know, The Hague-based luxury hotel owner who we all love who blogs away about hotels, travel and tonnes of other stuff) has just started a series of weekly interviews with hotel and travel bloggers called '10 Questions For...'. The interviews give an opportunity for the bloggers to introduce themselves and their blogs before being grilled on their best and worst destination, hotel and dining experiences. First up was Jennifer Knoepfle who blogs about (what else?) travel on from Better Living Through Travel and second cab off the rank was yours truly. (I'll take any excuse for a break during a book write-up!) You can read my interview here. And you'll hear from the Happy Hotelier here again tomorrow - he's kindly agreed to comment on the last post in our '10 things that annoy us about hotels' series. Pictured? Another photo from our recent stay at one of my favorite hotels (which I also featured earlier today, and which I rave about in my interview over at the Happy Hotelier), the sublime Villa Crespi at Lake Orta. And I'm sorry, it won't be the last you'll hear about it because we haven't even told you about the food there yet!