Travel 'experts', whether they are travel writers, guidebook authors, travel bloggers, tour guides, travel agents, hoteliers etc, are also 'real' travellers in my mind. Yet publishers and travel sites are frequently pitting the two against each other. Sure, the travel experts sometimes get special treatment and they can rarely shut themselves off from the act of reviewing, even when they're on holidays, but the fact is that they do take holidays and do travel like 'normal' people too. I book my flights and hotels online. I have to negotiate local transport like you do. I eat as many bad meals as I do good ones, and I also get allocated my share of crappy hotel rooms too. Yet increasingly the opinions of the experts - the people who stay in hundreds of hotel rooms a year, catch scores of flights, and talk to thousands of other travel experts and travellers - that is, the people who make it their business to accumulate vast travel experience and knowledge and develop skills at discernment - seem to be increasingly undervalued and overlooked in favor of the opinions of 'real' people. One example is the hotel reviews in Budget Travel (a magazine I love, by the way), such as this one which states that "Online reviews generally praise the hotel as an affordable gem with a fun, unique theme" and "Reader Dawn recommends Franklin Feel the Sound, where she stayed in June 2009. She writes that the Franklin exceeded her expectations and was excellent value". Frankly, unless I know who these online reviewers were and have more information about them and Dawn, I don't care what they think. I want to know how much hotel experience they've had, how many hotels in Rome they've checked into and inspected, and how many hotels they've stayed at fullstop, so I can then determine what their idea of "affordable" or "unique" is, and how different their expectations may be to that of other travellers. You see, travel experts know these things. What do you think?
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